Hana Financial Group makes its best efforts to faithfully fulfill its corporate social responsibilities and pursue healthy,
mutual growth with all its stakeholders, in accordance with its mission statement “Growing Together, Sharing
Happiness.” Hana Financial Group's mission statement serves as a foundation for “Code One” (the
Group's code of ethics), which presents the company's ethics-based standard of decision-making and code of
conduct and lays the groundwork for the company's effort to prioritize human rights in its business activities.
In addition, Hana Financial Group supports the principles of human rights proposed by the UN in its Universal
Declaration of Human Rights and Guiding Principles on Business and Human Rights. Going forward, the
Group will continue striving to protect the human rights of all its stakeholders and prevent human rights
infringements, as outlined below.
Principle of Human Rights Management
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We strive to prevent potential human rights violations by identifying human rights-related risks and effects through the human rights due diligence process.
▶ Human Rights Due Diligence Process : Identifying human rights areas → Conducting human rights due diligence
→ Implementing mitigation measures → Reporting results
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We work to devise fair and prompt remedies in the event of human rights violations.
Human rights of employees
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We respect diversity and prohibit any form of discrimination on the basis of gender, school affiliation, disability, religion, race, or place of origin, etc.
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We evaluate and compensate employees based on fair standards and provide them with appropriate opportunities for self-development to improve their performance.
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We establish and maintain safe and clean work environments to protect and promote the health of our employees.
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We consistently improve working conditions to ensure that our employees are able to achieve work-life balance and maximize their
individual capacities.
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We do not tolerate the use of forced labor and prohibit child labor.
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We respect the right of our employees to unionize freely and work to improve cooperation between labor and management.
Human rights of customers
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We protect the human rights of financially underprivileged groups, such as seniors and people with disabilities, by increasing their
accessibility to financial services.
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We do not provide financial services that discriminate against customers on the basis of gender, age, or religion, etc.
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We collect only the minimum amount of personal information necessary to provide our customers with financial services and manage their personal information in a safe and secure manner.
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We strive to develop and provide products and services of the highest quality in order to satisfy our customers' needs and earn their trust.
Human rights of shareholders and investors
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We provide necessary information for our shareholders and investors in a timely, accurate, and fair manner and in accordance with
relevant laws and regulations.
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By disclosing accurate accounting data, we maintain the transparency of management and earn the trust of our shareholders and
investors.
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We help raise the value of our shareholders and investors by practicing reasonable decision-making and conducting our management activities transparently.
Human rights of partner companies
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We pursue mutual growth and co-existence with our partner companies by ensuring that all our transactions with them are fair and transparent.
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We do not use our superior status to force our partner companies to make unfair or fraudulent transactions.
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We communicate with our partner companies about ethical, human rights-based management and support them in adopting such
practices.
Human rights of local communities
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We take careful measures to ensure that we do not infringe upon the human rights of members of local communities in the process of conducting our business activities.
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We actively engage in social contribution activities including the support for underprivileged groups in local communities.
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We seek to increase social transparency and security by preventing financial crimes, such as illegal money laundering, terrorism
financing, etc.
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We consider the environmental and social issues of local communities when making decisions about large-scale loans and investments.
